Terms and Conditions
On completion of the Preliminary Registration form, a more detailed Full Registration form will be sent to you by email.
Once this has been received by Team Leader, an invoice will be sent to the person named as being responsible for processing the invoice. Payment in full for the selected programme is due no less than two weeks prior to the first module of the programme.
Once full payment has been made, you, your manager and the person processing the invoice will receive a confirmation email, along with further details concerning the programme and any additional options selected.
If you select any of the enhanced programme options, please note the following:
- If you select the Benchmark 360 Report or Leader Versatility Index 360 Report option, payment is due four weeks prior to the first day of the workshop.
All amounts are exclusive of GST.
Multiple bookings for a programme
We offer a discount for multiple bookings for the same programme. Contact us for further details.
Team Leader reserves the right to cancel a programme when necessary. There is a commitment from Team Leader to provide as much notice as possible of this occurrence.
If a cancellation to a programme is made, the participant’s fees will cover another programme of the participant’s choice.
Withdrawal from a Programme
Withdrawal from a programme with more than two weeks (fourteen days) notice from the commencement of the programme incurs no cost and will result in a full refund of fees paid.
Withdrawal between seven and fourteen days notice from the commencement of the programme will result in a refund of 50% of the fees paid.
Withdrawal with under seven days notice from the commencement of the programme will result in no refund of fees paid due to the costs already incurred in booking facilities and resources for the programme.
Transfer of booking to another Programme
Requests for a transfer from one programme to another will incur no cost if made with more than fourteen days notice from the commencement of the programme originally booked.
Requests for a transfer from one programme to another will incur a charge of 50% of fees paid if made with less than fourteen days notice from the commencement of the programme originally booked.
Unforeseen circumstances effecting attendance
Inability to attend the booked programme for reasons such as travel interruption, sickness, bereavement or similar unforeseen circumstances will be treated as for a cancellation or transfer, as appropriate. There will be no refund of fees for no-shows.
Substitution of booking for another participant
A replacement participant may be substituted provided there is at least seven days notice in advance of the commencement of the programme.
Participant acceptance of terms and conditions
As the nominated participant for a Team Leader Leadership Development Limited Leadership 101 Programme, I have read, understood and agree to the terms and conditions specified in this outline.
I further acknowledge that following receipt of this registration form by Team Leader Leadership Development Limited, the organisation that I represent will be legally liable for the programme fees set out in the registration form and as such will be bound by the terms and conditions as specified.